U.S. firms in Korea pay attention to impact of AI on personnel affairs

By Park Jae-hyuk, The Korea Times - Members of the American Chamber of Commerce in Korea (AMCHAM) on Friday explored how artificial intelligence (AI) and other digital technologies will affect their human resources policies, as OpenAI's ChatGPT continues to attract global attention.

Inviting Chung-Ang University research professor in computer science and engineering Kim Sang-yun as the keynote speaker for the 2023 AMCHAM HR Workshop, the business lobby group representing over 800 members learned about changes and new opportunities in personnel affairs in this era of digital singularity.

"According to multiple surveys, marketing is the field that is likely to be replaced most rapidly by AI like ChatGPT, because the technology has encroached on fields that need creativity," he said. "Each employee will have fewer fields of expertise, so they will be asked to develop other capabilities and companies will need to redesign roles and responsibilities of their employees."

Kim added that AI and data will be used in a wider range of personnel matters, including employment, performance management and allocation of work.

The professor, however, emphasized the importance of using quality data, mentioning the fact that Amazon's AI-based employment program showed a preference for white male applicants, as the U.S. tech firm had previously hired this way.

During the event, Ministry of Employment and Labor Director General of Labor-Management Cooperation Policy Lee Chang-gil also delivered congratulatory remarks, promoting the Yoon Suk Yeol administration's efforts to reform the country's labor market.

"The government will continue to help foreign-invested companies understand and adapt to Korea's changing employment and labor policies and environment, so that they invest more in Korea," he said.

AMCHAM Chairman James Kim said in his opening remarks that employee well-being is at the core of building a stronger and more sustainable workforce.

"As we continue to navigate our way through the post-pandemic era with a workforce that is more diverse than ever before, we now have to prioritize implementing long-term strategies to care for all employees," he added.

Their speeches were followed by presentations on various topics related to human resources management. The event also featured a panel discussion that delved into a variety of themes, such as cultivating a strong and thriving workforce, new human resources legislation and expanding global workforce operations.

Source: https://www.koreatimes.co.kr/www/tech/2023/06/129_353080.html 

• SHARE
• 페이스북으로 보내기
• 트위터로 보내기
• 구글플러스로 보내기